Institutional product handbook

HMIS Pro

Complete hospital handbook

A browser-based Hospital Management Information System that brings reception, clinical workflows, billing, HR, payroll, AI analytics, and governance together in one platform.

Institutional Core
In focus
Care systems
Guided product tours

Watch the workflows.

Use these short demonstrations as a visual companion to the handbook. Explore executive command, the patient workspace, and governance readiness, then continue into the detailed operating guides below.

Product walkthroughs

Live demos live in the HMIS product app

Module walkthroughs and operator videos ship with the production handbook at hmis-app.quantaloomhq.tech/handbook. This mirror focuses on written institutional documentation.

Browse by area

Module guides.

Read philosophy
Complete Capability Register

Feature Coverage.

The handbook covers the implemented HMIS surface across clinical care, diagnostics, revenue cycle, HR, logistics, AI, reporting, governance, chat, notifications, and emergency response.

RBAC ScopedAudit TrackedRealtime Alerts
Active

Clinical command

  • Patient registry and MRN lifecycle, with scoped records, timelines, and shared handouts.
  • Doctors, appointments, OPD queues, admissions and beds, nursing handovers, OT, prescriptions, and procedure recordings.
  • Emergency intake with triage, capacity zones, bed claims, escalation, handoffs, and disposition billing.
Active

Diagnostics and supply

  • Lab orders through collection, upload, verification, rejection, history, and PDF reports.
  • Radiology ordering, report verification, media and DICOM handling, export controls, and patient review.
  • Blood bank, pharmacy dispensing, purchase orders, expiry and low-stock controls, stores, requisitions, and valuation reports.
Active

Revenue and services

  • Invoices, line items, payments, advances, allocations, discounts, refunds, voids, and A4 or thermal prints.
  • Insurance claims from submission through approval or rejection, plus providers, exports, and pre-authorization.
  • Service catalog pricing across OPD, emergency, and doctor-specific rates, with billing governance.
Active

People and operations

  • HR profiles, employment types, document locker, security deposits, bank details, departments, designations, shifts, org units, projects, and performance workflows.
  • Biometric attendance, rosters, leave, manual corrections, overtime approvals, late-coming policy, and late exemption.
  • Payroll with allowances, deductions, OT and late counts on payslips. Appraisals with goals and dual reviews. IT onboarding with accounts, roles, and setup tracking.
Active

AI and analytics

  • AI chat, SQL assistant, command center, predictive workflows, saved runs, prompt windows, and usage logging.
  • Reports and report builder with safe dynamic SQL, chart inference, scheduled jobs, and operational analytics.
  • Prometheus metrics, Loki logs, Grafana dashboards, health checks, and business metric sync.
Active

Realtime and governance

  • Staff chat with rooms, replies, reactions, typing, read receipts, mute, hide, search, and presence.
  • Live notifications, unread counts, preferences, broadcasts, emergency alerts, and personal socket rooms.
  • RBAC, permission matrix, record and org scopes, audit logs, helpdesk and access review, secret guards, and API rate limits.
Practical Operating Guides

Runbooks & Onboarding.

Use these guides when opening the hospital day, handing over work between shifts, training new users, or investigating access, realtime, diagnostic, billing, payroll, and stock issues.

Daily Operations Runbook

Opening checks, shift handover prompts, incident triage, and module-specific troubleshooting paths.

Operator Onboarding

Role-based navigation, least-privilege setup, record scope, and first workflow practice guidance.

Emergency Workflow

Triage scoring, capacity zones, escalation, handoffs, bed claims, disposition, and emergency billing context.

Lab & Diagnostics Workflow

Order intake, sample collection, result upload, verification, rejection handling, and patient report access.

Pharmacy & Inventory Lifecycle

Dispensing, batches, purchase orders, low-stock alerts, expiry monitoring, requisitions, and stock valuation.

Billing & Claims Flow

Invoices, advances, allocations, refunds, voids, insurance approvals, rejections, and audit reconciliation.

Realtime Notifications & Chat

Personal socket rooms, broadcasts, unread counts, category preferences, chat presence, replies, and read receipts.

Reporting & Analytics

Reports, report builder, scheduled jobs, safe SQL, dashboards, metrics, logs, and operational trend review.

Security & Access Review

RBAC, record scope, audit trails, access governance, and privacy handling reminders.

Employee Appraisals

Performance review cycles, goals, weighted KPIs, dual manager/HR reviews, ratings, promotion recommendations, and document attachments.

IT Onboarding & Notifications

IT account provisioning for new employees, temporary password generation, role assignment, setup status tracking, and automated welcome notifications.

Overtime & Roster Management

Overtime request workflow with HOD/HR approval chain, roster shift creation, employee assignment, rotation groups, bulk scheduling, and coverage reporting.

Integration Standard

How events
connect.

Every clinical event writes an auditable trail and keeps related modules in sync. Financial fidelity, logistical readiness, and governance audit trails are established in milliseconds.

Technical Architecture

FieldTypeInstitutional Role
user_idUUIDAuthenticated staff identity for RBAC and audit trails.
role_idUUIDRole binding for module permissions and record scope.
notification_roomSocketRealtime personal channel for alerts and broadcasts.
audit_eventJSONSensitive mutations recorded with actor, action, and resource metadata.

Note: Sensitive fields use AES-256 field-level encryption where applicable.

Governance & Power

governance:view
audit:view
settings:admin
Common Queries

Institutional
FAQ.

Standard responses regarding system synthesis and enclave security.

Data Protection Hierarchy?

JWT auth, RBAC, audit logs, field-level encryption helpers, private object storage, and production secret guards protect sensitive workflows.

Multi-Module Fidelity?

Clinical, billing, inventory, notifications, and audit workflows share the same API and PostgreSQL system of record.

Realtime Readiness?

Socket.IO powers chat, presence, read receipts, typing, and live notifications, with Redis fan-out when clustering is enabled.

Operational Provisioning?

Docker Compose provides PostgreSQL, MongoDB, Redis, Prometheus, Loki, Promtail, and Grafana for local and production-style runs.

HR Enterprise Coverage?

The People module covers the full workforce lifecycle: enhanced employee profiles with demographics and employment types, digital document lockers, security deposit management with installment recovery, IBAN-validated bank details, roster management with rotation groups, biometric and manual attendance with correction workflows, late coming policy with configurable deduction thresholds, overtime request approval chains (draft → HOD → HR → payroll), payroll with custom allowances and deductions, employee appraisals with weighted KPIs and dual reviews, and IT onboarding with account provisioning and role assignment.